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Write us from your own mail app. There is no ticket system on the site - the form opens an email to staff.

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Email staff

Include your character name and the time in Philippine time. For payments, add the JoePay receipt if you have one.

Or write directly to [email protected]. This form does not send from the website; it opens the mail app on your device.

Faster answers

  • Installer or antivirusInstallation help and system requirements live on the Download section.
  • Beta wipeWhen beta ends, every account and RocPoint is deleted. Nothing carries over.
  • Report a player or bugLogged-in players can post a Report on the community board for others to see and staff to review.
  • Rules & PoliciesFair play, trading, chat and what we ban.

Direct address: [email protected]

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